Purchase Order Terms & Conditions

Last Updated: January 2025

1. Scope

These Purchase Order Terms and Conditions ("Terms") apply to all purchase orders ("Orders") issued by Platinum Retail Group ("Buyer") to any supplier ("Supplier"). By accepting an Order, the Supplier agrees to be bound by these Terms. No other terms or conditions shall apply unless expressly agreed in writing by the Buyer.

2. Orders

All Orders must be placed in writing by an authorised representative of the Buyer. Each Order shall specify the goods or services required, quantities, delivery dates, and any other relevant details. The Supplier shall confirm acceptance of each Order within 3 business days of receipt.

  • Orders are only valid when issued in writing on the Buyer's official purchase order form
  • Any amendments to an Order must be agreed in writing by both parties
  • The Buyer reserves the right to cancel or modify an Order prior to the Supplier's acceptance

3. Pricing

The price for goods and services shall be as stated in the Order. Unless otherwise agreed in writing, prices are fixed and inclusive of all charges for packaging, insurance, carriage, and delivery to the specified delivery point.

  • Prices shall not be increased without prior written agreement from the Buyer
  • All prices are exclusive of VAT, which shall be charged at the prevailing rate where applicable
  • The Supplier shall provide a detailed breakdown of costs upon request

4. Delivery

The Supplier shall deliver the goods or perform the services on the date(s) specified in the Order. Time of delivery is of the essence. The Supplier shall promptly notify the Buyer of any anticipated delays.

  • Goods shall be delivered to the address specified in the Order during normal business hours
  • Risk in the goods shall pass to the Buyer upon delivery and inspection
  • The Buyer reserves the right to reject any delivery that does not conform to the Order
  • Partial deliveries shall not be accepted unless agreed in advance

5. Quality & Standards

All goods supplied shall be of satisfactory quality, fit for purpose, and conform to any specifications, drawings, or samples provided by the Buyer. The Supplier shall maintain appropriate quality management systems.

  • Goods must comply with all applicable laws, regulations, and industry standards
  • The Buyer may inspect and test goods at any reasonable time before or after delivery
  • Defective goods shall be replaced or repaired at the Supplier's expense
  • The Supplier shall provide certificates of conformity upon request

6. Payment Terms

The Buyer shall pay correctly rendered invoices within 30 days of receipt, unless otherwise stated in the Order. Invoices must reference the relevant purchase order number and be submitted to the Buyer's accounts department.

  • Payment shall not constitute acceptance of the goods or services
  • The Buyer may withhold or deduct payment for disputed amounts
  • The Buyer shall not be liable for any invoice received more than 90 days after delivery

7. Warranties

The Supplier warrants that all goods and services shall conform to the specifications and requirements set out in the Order, be free from defects in materials and workmanship, and comply with all applicable legislation. These warranties shall survive inspection, acceptance, and payment.

8. Liability & Indemnity

The Supplier shall indemnify the Buyer against all claims, costs, damages, and expenses arising from any breach of these Terms, any defect in the goods or services, or any infringement of third-party intellectual property rights.

  • The Supplier shall maintain adequate insurance to cover its obligations under these Terms
  • Nothing in these Terms shall limit liability for death or personal injury caused by negligence
  • The Supplier's total liability shall not be limited where it would be unlawful to do so

9. Confidentiality

The Supplier shall treat all information received from the Buyer as confidential and shall not disclose it to any third party without the Buyer's prior written consent. This obligation shall survive the termination of any Order.

10. Termination

The Buyer may terminate an Order in whole or in part by giving written notice to the Supplier. Upon termination, the Supplier shall immediately cease work and deliver any completed goods to the Buyer.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Purchase Order Terms and Conditions, please contact us through our Contact Page.