Last Updated: January 2025
1. Introduction
Platinum Retail Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at any of our forecourt locations.
2. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
- Name, email address, and phone number
- Postal address and billing information
- Payment card details (processed securely through our payment providers)
Usage Data
- IP address and browser type
- Pages visited and time spent on our website
- Device information and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Respond to your comments, questions, and customer service requests
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We may share your information with third parties only in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our Contact Page.